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Category Archives: communication

Essential viewing

25-Sep-08

In my Oz-IA presentation I mentioned the power of video as a communication and education tool.
If you’re interested in the broad field of scholarly information, or if your focus is on information architecture, user experience or customer service, there’s about three hours of entertainment and intellectual challenge in this post (assuming you follow all the [...]

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Old tricks, new dog: applying IA techniques to a non-IA project

24-Sep-08

Here are the slides for my 30-minute presentation at the Oz-IA conference.
Taken out of Context: old tricks, new dog
View SlideShare presentation or Upload your own. (tags: #ozia08 information)

The aim was to show how well-known IA techniques can be applied to a different type of project, in this case a strategy development project.
There had been some [...]

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Improve the ROI of eprints

19-Sep-08

In an article for The Australian (newspaper), Bernard Lane points to some examples of universities re-using their publications data: publishing their research output online for easy, open access and using the repository’s bibliographic details for mandatory reports to government.
Most Australian universities have an online repository of their research papers, articles and theses. Some have adopted [...]

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Oz-IA: earlybird registrations extended

01-Sep-08

Just a reminder that the Oz-IA conference is approaching fast…
Earlybird registrations are open now, and close next Tuesday 9 September.
Earlybird registrations are A$660, or A$550 if you quote the discount code MR0243. Register online at the conference web site.
The conference will be held in Sydney, on the weekend of 20-21 September.
Who should attend?

Designers of navigation, [...]

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Hypothetical: why won’t they comply?

29-Aug-08

Sometimes it’s hard to get your message across, even when the message is relatively simple.
At the start of 2008 Company X  engaged a new supplier for its office stationery and other sundries. The previous supplier’s contract was not renewed.
Announcements about the new supply arrangements were published in:

the weekly email newsletter sent to all 6000 staff [...]

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