Writing in UX Matters, Paul J Sherman challenges businesses to include usability in their IT selection process:
“Enterprise software products are complex, powerful tools. Their complexity is one of the reasons businesses sometimes fail to fully realize the expected return on investment from these products.
“For enterprise employees, who must use these enterprise applications, this complexity poses [...]
In the video below, usability advocate Steve “Don’t Make Me Think” Krug talks about the least you can do to make a web site or application usable. He gives an overview of usability theory, then conducts a live demonstration of a usability-testing session. (hat-tip to the IA-TV blog)
Tags: Steve Krug
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