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Essential viewing

25-Sep-08

In my Oz-IA presentation I mentioned the power of video as a communication and education tool.
If you’re interested in the broad field of scholarly information, or if your focus is on information architecture, user experience or customer service, there’s about three hours of entertainment and intellectual challenge in this post (assuming you follow all the [...]

Filed in communication, user experience | Comments (0) »

Survey: understanding the web professions

31-Jul-08

The lovely people at A List Apart are running a demographic survey about people who build web sites.
Here’s a bit of the ALA blurb about why the survey is important:
“Possibly the most important invention of the past century, the web is undeniably one of the most robust engines of knowledge transfer, political and social change, [...]

Filed in KM, training, analytics, web management | Comments (0) »