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Keeping up, getting ahead

31-May-10

Ferris Beuller famously remarked that “Life moves pretty fast. If you don’t stop and look around once in a while, you could miss it.”
Since 1997 I’ve held jobs that were focused on publishing and comunication, particularly on developing and managing content-rich web sites. By reading, doing, conversing and participating in assorted communities of practice [...]

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The ups and downs of search behavior

07-Jan-09

According to a series of studies by Carol Kuhlthau and her colleagues, searching for information on a particular topic can involve an emotional journey.
Given an essay topic, for example, you start with optimism, confident that some useful information will emerge from your initial search. As you acquire facts about the topic you start to feel [...]

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