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Keeping up, getting ahead

31-May-10

Ferris Beuller famously remarked that “Life moves pretty fast. If you don’t stop and look around once in a while, you could miss it.”
Since 1997 I’ve held jobs that were focused on publishing and comunication, particularly on developing and managing content-rich web sites. By reading, doing, conversing and participating in assorted communities of practice [...]

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Business processes

12-Jan-09

As I ponder the manyseveral challenges of a current project — which aims to convert “80 per cent of all our forms into machine-readable format” — this Wondermark cartoon reminds me that forms are only one small part of any business process or transaction.

Similarly, the Dilbert strip for 21 December 2008 has a particular resonance [...]

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